Terms & Disclaimer

Transcripts, speaker labels, summaries, action items, insights, translations and assistant answers are all generated by AI. They may contain errors, omissions, or confident-sounding statements that are simply wrong.

Accuracy is especially affected by:

• • Background noise, crosstalk, or people speaking over each other.
• • Accents, fast speech, and Dhivehi/English code-switching in the same sentence.
• • Names, places, numbers, dates, amounts and reference numbers.
• • Who said what — speaker labels are an estimate and can be attributed wrongly.

Do not treat the output as a certified, verbatim, or legal record. Always check important details against the original audio before relying on, sharing, or acting on them. The app is a productivity aid, not a substitute for an official minute, a court or medical record, or professional advice.

The general assistant answers from its own knowledge. It can be out of date or mistaken, and it is not legal, medical, financial or professional advice.

Letters and emails drafted by the assistant are drafts. They can misstate facts, miss something you asked for, or use the wrong tone, and places marked [[like this]] need details you have to supply. Read and correct every draft before you send, sign or rely on it. A draft is not legal advice, and an agreement or contract should be checked by a qualified person. You are responsible for what you send.

Uploaded audio is deleted as soon as its transcript is saved. Audio is used only to produce the transcript and is not kept on our servers afterwards. If processing fails before a transcript exists, the audio is kept in private storage for about an hour so you can retry without uploading again, and is then deleted. If a deletion attempt fails, it is retried automatically. Your browser may also keep a local playback copy on your own device; clear it in Settings.

If a transcription job fails, delete the meeting to remove its audio straight away. A meeting Yaumiyya joined online can be deleted once Yaumiyya has left the call and its recording has been processed; see section 3.

Atoll Mind Model processes audio for transcription using third-party AI infrastructure. It is not sold or shared with other customers. Provider handling is explained in our Privacy page.

No other user can ever see your data. Every meeting, transcript, summary, action item and task is tied to your account, and access is enforced in the database itself (row-level security) — not just hidden in the interface.

For honesty, two exceptions you should know about: the app operator (administrator) can access account data where necessary to run the service — for support, verifying a bank transfer, or investigating abuse — and our servers necessarily process your content to produce your notes. The service is not end-to-end encrypted, so please do not upload material you would not be comfortable with the operator being able to access.

Being in somebody’s plan does not change this. A plan owner pays for what the people they added transcribe, ask and draft, and all they are shown in return is how many credits each member used and the name on their membership. They cannot see a member’s meetings, recordings, transcripts, summaries, titles or assistant questions unless the member shares one with them, and a member cannot see theirs unless the owner does the same. Sharing is always a deliberate act by whoever recorded the meeting; nothing crosses a plan on its own. Section 9 sets out the rest of how a shared plan works, including what a share does and does not hand over.

You can permanently delete all of your meetings, transcripts and summaries at any time from Settings → Delete my data. Deleting your meeting data does not take you out of a shared plan, and leaving a shared plan does not delete anything: they are separate, and each has its own button in Settings. The one exception is a meeting Yaumiyya joined online: while it is still in the call, or its recording is still being processed (usually within about half an hour of the call ending), the meeting is kept until that finishes; delete it again then, from the meeting page or with Delete my data. You can take Yaumiyya out of a call from the meeting page.

Notifications. The bell at the top of the app shows in-app notifications about your own actions and meetings: assignments, comments and mentions, answers and progress from the people you assigned, changes, reminders around a due date, transcripts and minutes that are ready or failed, meetings shared with you, team changes and low credits. They are built from what happened in the app and reach only the people concerned. No email is sent yet and nothing is pushed to your phone, and each kind can be switched off in Settings. They are a convenience, not a guarantee: a reminder can arrive late or not at all, so keep your own track of deadlines that matter.

• • All traffic between your device and the app is encrypted with HTTPS/TLS.
• • Your data is encrypted at rest by our cloud hosting service.
• • Row-level security scopes every database row to its owner.
• • A recording you make or upload stays on your own device. It is uploaded to a private bucket only for as long as transcription takes, is never publicly readable, and is deleted as soon as its transcript is saved — or, where processing failed before a transcript existed, after about an hour, so the meeting can be retried first (see section 2).
• • A meeting you send Yaumiyya to join is different: it never touches your device. Its audio is recorded and held by our meeting-recording provider, Recall.ai, on servers in Asia-Pacific, and that copy is deleted once the transcript is saved. See the Privacy page for what that provider receives.
• • Capturing a call records sound only. The screen a browser makes you share to reach that sound is stopped immediately and never drawn, stored or uploaded.
• • Accounts are protected by email-and-password sign-in, or by Google sign-in if you chose “Continue with Google”.

No online service can promise perfect security. We take reasonable measures, but we cannot guarantee that the service will be free of vulnerabilities, and you use it at your own risk.

Atoll Mind Model processes audio and text for transcription and extraction using third-party AI infrastructure. The same AI infrastructure answers Ask Yaumiyya questions and drafts letters. Provider retention and use depend on their service policies and our service arrangements. See our Privacy page. We do not train our own models on your meetings.

You are responsible for obtaining any consent required by law or by your organization before recording or uploading audio of other people. Rules on recording conversations differ between countries and jurisdictions. Only record or upload audio you have the right to process.

This applies equally when you capture a call running on your computer. Nobody else in that call is told it is being recorded — the meeting service does not know, and no participant appears or is announced. Telling the other people is yours to do, and many organizations and meeting services require it.

• One credit pays for one minute of transcription. New accounts receive 60 trial credits, once per person. Trial credits are valid for 30 days: any left after that are removed the next time you use the app, unless you have bought credits by then, in which case you keep them. Credits an administrator added are not trial credits and are kept. A trial is not given to an email address that has already had one (addresses are compared ignoring capital letters, “+” suffixes and, for Gmail, dots) or to a disposable or alias email address (a service that makes unlimited addresses for one inbox); the account is still created, without the trial credits and without the free AI actions below. Creating extra accounts to repeat the trial is prohibited. Trial credits given before these terms took effect keep their earlier terms, with no expiry.
• Credits you buy outright never expire, do not reset monthly and carry no recurring charge: a credit pack, an extra hour, a call-off against a contract, and credits an administrator adds are all of that kind. Credits granted by a plan or a contract are not — they arrive monthly, only part of them is carried across a month boundary, and they are forfeited when the plan ends. The five points below say exactly how. Plan credits are always spent before anything else, so the credits you bought outright are the ones that survive. All credits are tied to your account and cannot be transferred or redeemed for cash.
• A plan grants credits every month, on the same day of the month the plan started rather than on the 1st. Personal is MVR 99 a month or MVR 1,188 a year for 240 credits a month; Team is MVR 249 a month or MVR 2,988 a year for 600 credits a month; and Business is MVR 749 a month or MVR 8,988 a year for 1,800 credits a month. An annual plan costs exactly twelve monthly payments, with no surcharge and no discount: its credits still arrive month by month, and what a year buys is a longer carry limit and a price held for twelve months. A plan also sets how many editors your account may have — 1 editor on Personal; 3 editors on Team; and 10 editors on Business — and unlocks sending Yaumiyya to online meetings and the longer meeting limits in the point below on audio length.
• Unused plan credits are carried into the next month only up to a limit, and anything above that limit is forfeited at the month boundary. Personal carries 240 credits, or 480 on an annual plan; Team carries 600 credits, or 1,200 on an annual plan; and Business carries 1,800 credits, or 3,600 on an annual plan. A contract carries the annual limit: 960 credits on Council / School 4 h; 1,920 credits on Council / School 8 h; and 7,200 credits on Government Office. The limit is applied before the new month’s credits arrive, so it is the most that can cross a boundary — immediately afterwards you may be holding that limit plus the new month’s grant. The forfeit takes plan credits only; credits you bought outright are never touched by it.
• A plan is a prepaid period and never renews automatically. You have 7 days from the paid-through date to pay for the next period, and everything keeps working during them. If nothing is paid by the end of those 7 days the plan lapses: any plan credits still unused are forfeited, the plan’s monthly AI allowances, editors, extra-hour allowance and meeting-bot access stop, and the account returns to paying per action from the credits it bought outright. Your meetings, transcripts and notes are not affected, and credits you bought outright remain spendable.
• Extra hours. On a plan you may buy extra hours at any time without waiting for the month to turn: 120 credits for MVR 55, prepaid, never expiring, and not forfeited at a carry limit or by a lapse. Each plan may buy up to a fixed amount of them per UTC calendar month — 480 credits on Personal; 1,200 credits on Team; and 3,600 credits on Business — counted from approved extra-hour payments only. A credit pack has no such cap, and a larger plan raises it. Contracts do not buy extra hours here; they call them off against the purchase order, as section 9 describes.
• Moving up, and moving down. Moving up to a larger plan takes effect when the payment is approved. You pay the difference between the two plans for the part of the period you have already paid for that is still to run, and you receive the difference in credits for that same part — price and credits are prorated together. Moving up is not offered once a paid period has ended, including during the 7 days’ grace; pay for the next period first, then move up. Moving down to a smaller plan takes effect at your next renewal, so nothing you have already paid for is taken away early, and it replaces any earlier change you had scheduled. If a period ends or lapses while a payment for an upgrade or an extra hour is still awaiting review, that payment can no longer be applied to it — contact yaumiyya@atollmind.online with your reference and what you paid for will be added by hand.
• Transcription is rounded up per recording to whole minutes (minimum one credit). Credits are reserved when processing starts, using server-verified duration. If processing fails before a transcript is saved, the credits are returned in full when the failure is on our side or our AI provider’s. When the recording itself fails — the AI service refuses it, hears no speech in it, or cannot finish it — the credits are returned in full up to 60 credits per UTC calendar month, or a tenth of the credits you used that month if that is more; beyond that, 75% is returned, rounded down to whole credits. Cancelling a job that is still running counts the same way. A saved transcript remains charged if summary generation fails; retrying its summary does not charge transcription again. Silent audio still uses processing credits.
• Generating the structured minutes document is charged separately from the transcription it is built on, at the same rate: one credit per audio minute, rounded up. Regenerating one section of an existing document is charged at a quarter of that, minimum one credit. Switching a document’s language or meeting type is free.
• Asking Yaumiyya a question, drafting a letter or email, and rewriting or translating minutes you already have (“AI actions”) come with free allowances. An account given the trial gets 3 questions, 1 draft and 5 edits once — not monthly — for as long as it has not bought credits; an account the trial was not given has no free allowance until it buys credits. Each credit pack you buy includes 2 questions, 1 draft and 5 edits for 30 days from its approval; a new pack starts a new 30 days rather than adding to the allowance. Once you have bought credits, your free allowance is the one that came with your most recent pack: any trial allowance you had not used does not come back, and when those 30 days end every AI action is paid from your credits until you buy again. Accounts that have not bought credits no longer receive a monthly allowance.
• A plan or contract carries its own free AI allowances, pooled across the account and renewed every month with the plan’s credits — on the plan’s own day of the month, not on the 1st. Personal includes 2 questions, 1 draft and 5 edits; Team includes 5 questions, 2 drafts and 20 edits; and Business includes 12 questions, 4 drafts and 40 edits. A contract’s allowances are set by the contract. They replace the allowance a credit pack would have opened, and they stop when the plan lapses or the contract ends. Past them, an action is paid from your credits rather than refused, at the prices in the next point.
• Beyond the free allowance, AI actions are paid from your credits: 6 credits per question, 4 per draft, and 1 per 2,000 characters of text rewritten or translated (rounded up, minimum 1; the same measure counts against the free edits). The price is shown before an action uses credits. Each person may use at most 60 questions, 30 drafts and 150 edits per UTC calendar month, free and paid together. A request we turn down before it reaches our AI service, or one where the service returned an error or could not be reached, is not counted and any credits are returned. Once a request has reached the service it counts, even if no usable answer came back — for example if it was declined, came back incomplete or in the wrong language, or took too long.
• If you bought credits before these terms took effect, you keep the allowances you had until 30 November 2026: 60 questions and 50 drafts per UTC calendar month while you hold credits (10 and 5 at a zero balance), and 200 rewrites or translations per month — counted one per rewrite or translation, whatever its length — with no charge in credits. From the day after, the two points above apply to you as well. Taking a plan before that date does not take those allowances away: until 30 November 2026 you receive whichever is larger for each kind — your plan’s allowance or the one you had before — and anything past it is paid from your credits rather than refused. On a plan an edit is measured in units of 2,000 characters, as it is for everyone else, rather than one per rewrite.
• Sending Yaumiyya to join an online meeting reserves credits up to the limit you set, to a maximum of 120 minutes, and charges for the minutes it recorded. If the session produces no transcript — nobody admitted it from the lobby, it was not allowed to record, or its recording could not be transcribed — you are instead charged 1 credit for each minute it spent at the meeting, lobby included, up to the credits reserved; this is not refunded. A meeting that refuses it entry outright costs nothing. Yaumiyya can be in at most 2 of your meetings at once and be sent to at most 10 a day.
• Audio is limited to 30 minutes per meeting until the account has paid for something. Once you have bought credits, taken a plan or been set up on a contract, uploads can be up to 2 hours and browser recordings up to 1 hour, subject to your credit balance, storage and processing limits. Capturing a call on your computer is a browser recording and shares the same 1 hour limit.
• Audio files are limited to 500 MB. Audio is converted to WAV in your browser before upload, which usually makes it larger, and the converted file must fit the same 500 MB limit — so that ceiling, not the size of the file you picked, is what decides. The duration limits above normally apply first. Very long recordings can take longer to prepare in your browser or time out; split a recording if necessary.
• Dictionary lookups use no credits and are subject to fair-use limits. Latin-to-Thaana conversion and spelling suggestions are search aids, not authoritative corrections. Definitions come from Yaumiyya’s local dictionary corpus; availability and completeness depend on that corpus.
• Speaker labels can change between audio chunks. AI may omit or mishear content. Provider filtering may refuse a recording; this is reported as an error.

• • No unlawful, harmful, infringing or abusive use.
• • No automated or bulk abuse, and no attempts to circumvent the limits above.
• • One account per user; no account sharing. Fair-use caps apply even where a plan is described as “unlimited”.

200 credits cost MVR 100; 500 credits cost MVR 240 and 1,200 credits cost MVR 550. At one credit per minute, these provide 3h 20m, 8h 20m, 20h of transcription respectively. Prices apply to the whole pack and are shown again before any purchase. A pack is bought once: it has no plan attached, no monthly reset and no expiry.

The plans are prepaid periods: Personal is MVR 99 a month or MVR 1,188 a year for 240 credits a month; Team is MVR 249 a month or MVR 2,988 a year for 600 credits a month; and Business is MVR 749 a month or MVR 8,988 a year for 1,800 credits a month. Section 7 describes what a plan grants each month, what is carried into the next month, what happens at the end of a period, and what moving up or down does. Nothing renews automatically and no payment method is stored — you pay for the next period when you want it.

Sharing a plan with other people. The editors a plan sells (section 7) are people the plan owner invites with a link. While somebody is in the plan, everything they transcribe, ask and draft is paid for out of the plan owner’s credits, and the owner may set a monthly limit on any one member’s share. In return the owner is shown how many credits each member used that month and the name on their membership — and nothing else. An owner cannot see a member’s meetings, recordings, transcripts, summaries, titles or assistant questions, and a member cannot see the owner’s. A member cannot buy credits while they are in a plan; buying is the owner’s to do. If the plan ends, is left, or the member is removed, that person falls straight back to their own credits: a member’s own balance is never spent by the plan and is never forfeited by joining one. An account that has a plan of its own, or that shares its credits with others, cannot also join somebody else’s. An invitation link lasts seven days, can be used once, and can be withdrawn before it is.

Sharing a meeting. On a plan with more than one seat, whoever recorded a meeting may share it — with everyone on the plan, or with named people on it — from that meeting’s page. A share is read only: it lets those people read the transcript, the minutes and the actions, and it does not let them change, rename, regenerate or delete anything, see the recording, which is deleted once a transcript exists, or see what the meeting cost in credits. No email is sent; the meeting appears in their list, with an in-app notification unless they have switched those off. A share can be stopped at any time and access ends immediately, and it stops for as long as the plan goes unpaid — paying again restores a share that was not stopped. It can only reach people on the same plan, and it keeps meaning that: when either the person who shared or the person shared with leaves the plan, the access ends and the share is deleted rather than held. Nobody but the person who recorded a meeting can share it — not the plan owner, and not us.

Assigning an action. On the same plans, whoever recorded a meeting may put one of its actions on the list of somebody on that plan, once they have approved it (actions the AI finds wait as drafts until then). Assigning is not sharing: it hands over the action — the task, its note, its deadline and priority, who assigned it, and the meeting’s title and date — and it does not give access to the transcript, the minutes or anything else of that meeting, which stays private unless the recorder shares it as a separate act. The person named and the person who recorded the meeting may both move the action and write a note on it, and the person named may confirm it or ask for clarification; only the recorder sets its due date and priority. Anyone else the meeting is shared with may only read it. Nothing is emailed or pushed to their phone: the action appears on their Actions page, and under their bell as an in-app notification unless they have switched those off. It can be taken back at any time, and when either person leaves the plan the action returns to the recorder unassigned, keeping its state, its note and a record of who had been carrying it.

Councils, schools and government offices are served by an annual contract arranged with us rather than bought here. A contract is invoiced in arrears against a purchase order: the PO reference is required before the contract is set up, is recorded on the account, and is quoted on the credit activity for every call-off made against it. Credits arrive monthly for the length of the term, with the carry limit in section 7. Published terms are: Council / School 4 h is MVR 2,388 a year for 480 credits a month, with up to 2,880 call-off credits a year; Council / School 8 h is MVR 4,788 a year for 960 credits a month, with up to 5,760 call-off credits a year; and Government Office is MVR 17,880 a year for 3,600 credits a month, with up to 28,800 call-off credits a year. Enterprise is arranged by tender and every figure in one comes from the contract itself.

Extra hours on a contract are called off against the purchase order at MVR 50 per hour of 120 credits, not bought from the app, and they are added to the next invoice. The total called off over a term cannot exceed the allowance listed above, scaled to the length of that term: a twelve-month contract has exactly the figure listed, and a longer or shorter one has it in proportion. Renewing a term raises the allowance with it. Call-off credits are bought outright — they never expire and are not forfeited when the contract ends.

If an invoice goes unpaid we may pause a contract. Pausing stops new monthly credits and new call-offs. It does not touch the balance already in the account, the AI allowances, or anything already produced: the people in the meeting keep working while the invoice is settled. Grants resume from the next month boundary after it is paid, and a month that passed while the contract was paused is not granted afterwards. A contract that is ended forfeits unused credits granted by it, exactly as a lapsed plan does; credits bought outright and call-off credits are kept.

Bank transfers require a reference and transfer slip. Credits are added only after an administrator verifies the bank transfer. A submitted slip or Telegram alert does not confirm payment or approval. Approval is manual and is not instant. No automatic renewal applies.

Your saved notes remain available when your balance runs out. Existing active subscribers receive their unused current-month transcription allowance as non-expiring credits at migration. Pending legacy Pro purchases receive 1,200 credits when approved.

For a duplicate payment, incorrect amount, delayed approval or service issue, contact yaumiyya@atollmind.online with your reference. Refund requests are reviewed individually, subject to applicable consumer rights. Nothing here excludes rights that cannot lawfully be excluded. Future prices are shown before a new purchase.

The service is provided on an “as is” and “as available” basis, without warranties of any kind. To the extent permitted by law, we are not liable for any loss arising from use of the app, from inaccuracies in AI output, or from downtime.

We may update these terms; the “last updated” date above shows the current version. Continued use of the app means you accept the latest terms.

For questions about these terms, contact us: