Troubleshooting
Last updated 30 September 2026
Each entry is based on behaviour observed in this run (Observed) or clearly implemented in the source (Code).
| Problem | Likely cause | What the user sees | Resolution | Screenshot | Evidence |
|---|---|---|---|---|---|
| Recording won't start | The browser blocked the microphone | "Microphone access was blocked. Allow the mic permission and try again." | Allow the microphone for the site in the browser's address bar, then press record again | link | Observed |
| "Send Yaumiyya" stays grey | The pasted text isn't a Zoom / Meet / Teams / Webex link | "That does not look like a meeting link." | Paste the full meeting URL; wait for "Recognised: Zoom" | link | Observed |
| Join online tab is locked | The account has never paid | "Buy credits to unlock" | Buy any credit pack or plan, or use Capture call | n/a | Code |
| No Capture call tab | Browser can't capture system audio | Tab missing | Use Chrome or Edge on a desktop or laptop | n/a | Code / landing page |
| Meeting failed: no speech | Silent or very quiet recording, or wrong file | "We couldn't hear any speech" + Failed chip | Check the microphone or file and upload again; the credit is refunded | link | Observed |
| Retry button missing on a failed meeting | Failed audio is deleted after 24 hours | "The recording is no longer stored." | Upload the file again (use Settings → Recordings on this device if you have the copy) | n/a | Code |
| No audio player on a meeting | The playback copy lives only in the browser that recorded or uploaded it | Player absent (e.g. the seeded sample meeting) | Open it on that device, or keep your own copy with Save to device | link | Observed |
| Minutes stuck on "Building the minutes…" after Update | Bug in builds before 30 Sep 2026: the panel ignored an update that ended on the same status | Spinner text stays | Fixed; on an older build, reload the page | link | Observed, fixed |
| Status or list lags a moment after approving or adding actions | The page re-reads the meeting after the change (about 1–3 s) | Old state briefly | Wait a moment; it updates by itself | n/a | Observed |
| Wrong names in minutes | The transcriber misheard names | e.g. duplicate "Ibrahim Nazir" attendee | Fix names in Transcript, then Update · free on the Minutes tab | link | Observed |
| Summary still shows the old spelling | Summaries are not regenerated after transcript edits | "Mariam" in the summary | Rely on the minutes; the summary keeps the first version | link | Observed |
| Approved actions have no owner or date | Owners and deadlines from the minutes are not copied to actions | "On nobody's list", no date | Set the due date and assignee on each action | link | Observed |
| Nobody to share a meeting with | No one else on the plan | "There is nobody else on your plan yet…" | Invite them first (Settings → Members) | link | Observed |
| Decision can't be revoked | No reason given | Revoke button disabled | Type why it was revoked (≤ 500 characters) | link | Observed |
| Search finds nothing | No meeting contains the words | "Nothing found for '…'." / "Nothing matches" | Try other words, or clear filters | link | Observed |
| Dictionary finds nothing | Latin spelling converted to an unexpected Thaana form | "No exact entry found for …" | Type in Thaana or a shorter root | link | Observed |
| Assistant says fewer free questions than Settings | The two counters differ by one | e.g. "2 questions left" vs "3 of 5 free left" | Trust Settings → AI allowances; report the discrepancy | link | Observed |
| Question or draft refused | Monthly allowance and hard limit used | "You've reached this month's question limit." / "You have used this month's letter drafts." | Wait for the renewal date or buy credits | n/a | Code |
| Credits didn't arrive after paying | The slip is waiting for administrator review | "Payment awaiting review" | Wait for approval; one payment is reviewed at a time | n/a | Code |
| Invitation link lost | Shown only once | "This is the only time the link is shown." | Withdraw it and make another | link | Observed |
| Page not found | Mistyped address | "404 This page could not be found." (signed out: sent to sign-in) | Use the navigation bar | link | Observed |